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Headquarters Staff

The Fraternity is fortunate to have well-qualified and passionate staff who serve in the best interests of our undergraduates and alumni brothers. These staff members all have various responsibilities, but share the common characteristic of a passion for Zeta Beta Tau. To contact a team member, see  below or reach out to ZBT International Headquarters.

Interested in joining the Fraternity’s incredible team? Click here!

Who is my Chapter Coach?

Every ZBT chapter and prospective chapter has an assigned staff member to directly assist brothers. Chapter coaches meet with chapter leadership at least monthly, provide assistance and share resources and review Standards of Excellence progress. We encourage brothers to reach out directly to their coach for questions!

UniversityChapter DesignationChapter Coach
American UniversityBeta PsiLucy Silverman
Arizona State UniversityGamma TauRebeca Greenfield
Binghamton UniversityEpsilon DeltaCassie Jacobs
Brandeis UniversityEpsilon PhiKristin Fouts
California Polytechnic State UniversityEta MuKristin Fouts
California State University-Long BeachBeta PiLucy Silverman
California State University-NorthridgeGamma BetaRicky Kirby
Case Western Reserve UniversityLambdaCassie Jacobs
Clemson UniversityEta AlphaChris Williams
College of CharlestonEta PhiChris Williams
Columbia UniversityDeltaRebeca Greenfield
Cornell UniversityKappaKristin Fouts
Elon UniversityEta SigmaRebeca Greenfield
Emory UniversityEta LambdaRebeca Greenfield
Fairleigh Dickinson University-MadisonEpsilon TauLucy Silverman
Florida International UniversityEta RhoRebeca Greenfield
Gannon UniversityZeta XiChris Williams
Georgia Institute of TechnologyXiChris Williams
Indiana UniversityBeta GammaRicky Kirby
Lyon CollegePhi Theta GammaCassie Jacobs
Massachusetts Institute of TechnologyXiLucy Silverman
Michigan State UniversityBeta EpsilonChris Williams
Monmouth CollegeDelta LambdaCassie Jacobs
Muhlenberg CollegeAlpha NuLucy Silverman
New York UniversityGammaRebeca Greenfield
Northeastern UniversityGamma PsiRicky Kirby
Northwestern UniversityGammaRebeca Greenfield
Pace UniversityDelta ZetaRebeca Greenfield
Penn State UniversityAlpha PsiRebeca Greenfield
Purdue UniversityAlpha AlphaCassie Jacobs
Quinnipiac UniversityEta OmicronRebeca Greenfield
Rutgers State University of New JerseyBeta Delta Lucy Silverman
San Diego State UniversityBeta LambdaShelley Laflin
Santa Clara UniversityEta UpsilonKristin Fouts
State University of New York-OneontaEpsilon NuRebeca Greenfield
State University of New York-PlattsburghEta IotaChris Williams
Syracuse UniversityOmicronLucy Silverman
The George Washington UniversityPhi Alpha AlphaRebeca Greenfield
Towson UniversityEta KappaCassie Jacobs
Tufts UniversityOmicronRebeca Greenfield
Tulane UniversitySigmaRicky Kirby
University of AlabamaPsiRicky Kirby
University of ArizonaAlpha OmicronLucy Silverman
University of California-BerkeleyAlpha EtaChris Williams
University of California-Los AngelesAlpha RhoCassie Jacobs
University of California-Santa BarbaraGamma XiLucy Silverman
University of Central FloridaDelta IotaShelley Laflin
University of Colorado BoulderBeta Alpha ThetaKristin Fouts
University of DelawareEpsilon ThetaKristin Fouts
University of DenverIotaKristin Fouts
University of FloridaAlpha ZetaLucy Silverman
University of Illinois at Urbana-ChampaignRhoCassie Jacobs
University of KansasEpsilon MuRebeca Greenfield
University of KentuckyAlpha IotaChris Williams
University of Maryland-College ParkBeta Zeta EpsilonAndrea Benek
University of Massachusetts-AmherstTheta AlphaLucy Silverman
University of MemphisGamma MuRicky Kirby
University of MiamiAlpha OmegaRebeca Greenfield
University of MissouriOmegaCassie Jacobs
University of North Carolina at CharlotteEta XiAndrea Benek
University of North FloridaUNFChris Williams
University of PennsylvaniaThetaCassie Jacobs
University of PittsburghBeta PhiLucy Silverman
University of Rhode IslandRho IotaRicky Kirby
University of South FloridaGamma ChiLucy Silverman
University of Southern CaliforniaAlpha DeltaCassie Jacobs
University of TampaDelta OmicronCassie Jacobs
University of Texas at AustinLambdaLibby Anderson
University of Wisconsin-MadisonAlpha KappaLucy Silverman
Vanderbilt UniversityAlpha GammaKristin Fouts
Virginia Polytechnic Institute and State UniversityDelta XiKristin Fouts
Washington University-St. LouisAlpha XiCassie Jacobs
Western University (Ontario)Zeta EtaShelley Laflin
York College of PennsylvaniaBeta Alpha ChiLucy Silverman

Supreme Council, Foundation, Housing

Libby Anderson, CAE

Contact Libby for matters pertaining to:

  • Strategic plan
  • Insurance
  • Governance
  • Human resources
  • Working for ZBT
  • Volunteer opportunities
About Libby

Libby is a graduate of the University of Missouri with a Bachelor of Educational Studies in Family and Consumer Science Education; she then earned  a Master of Science degree in Student Affairs Administration at Indiana State University.  She was the first female executive director of a men’s fraternity, Phi Kappa Sigma Fraternity, before returning to Zeta Beta Tau as Chief Executive Officer. Libby previously served as the Assistant Executive Director of Zeta Beta Tau Fraternity, Director of Operations for Alpha Epsilon Pi Fraternity, Director of Greek Life at the University of Central Missouri and Director of Greek Life at Mount Union College.

Libby is a member of  Alpha Epsilon Phi Sorority where she has served as National Vice President of Programming and on the Alpha Epsilon Phi Foundation Board of Trustees as Secretary. She is also active in the great fraternal community where she has served as Director of the Association of Fraternity/Sorority Advisors Foundation, a lead facilitator for programs of the North American Interfraternity Conference, member of the Fraternity and Sorority Assessment Coalition Project and volunteer for Circle of Sisterhood.

Libby has been awarded the Riegelman-Jacobs Award for Outstanding Service to the Inferfraternal Community by Zeta Beta Tau Fraternity, the Jack L. Anson Award for Interfraternity Excellence from Phi Kappa Tau Fraternity and the Distinguished Service Award from the Association of Fraternity /Sorority Advisors. Libby has achieved the professional credential of Certified Association Executive. Less than 5 percent of association executives hold this distinction.

In her spare time, Libby likes to travel and cook, enjoy the theater and cheer for the Mizzou Tigers!

Ricky E. Kirby, Gamma Mu (University of Memphis) 2016

Contact Ricky for matters pertaining to:

  • Brotherhood for a Lifetime
  • Your ZBT experience
  • Operations, recruitment
  • Chapter services and accountability
  • Alumni and volunteer roles
  • Education and heritage
About Ricky

Brother Kirby earned a master’s degree from the University of Georgia in higher education administration and had several jobs on campus at UGA. Since earning his master’s, he has worked at several universities in leadership roles within areas such as student affairs, residence life and Fraternity and Sorority Life.

As an undergraduate brother at the University of Memphis, Ricky was Chapter President of the 2014 reigning Brummer Cup champion Gamma Mu Chapter in 2015 as well as Student Government Association President. Since his graduation, he has served as a dedicated volunteer to the Fraternity in multiple capacities. Most recently, he has served as Chapter Advisor to Gamma Mu, a role that allowed him to serve as a liaison to the Supreme Council.

Ricky is based in Memphis while he completes his work on a doctorate in higher education administration from UGA. In his free time, Brother Kirby enjoys traveling, hiking and cheering for the Memphis Grizzlies and University of Georgia Bulldogs.

Shelley Laflin

Contact Shelley for matters pertaining to:

  • Financial affairs relating to the organization
  • Financial statements
  • Budgeting
  • Payment plans and collections
  • Accounts payable
  • Accounts receivable
About Shelley

Shelley is a member of Alpha Epsilon Phi sorority. Shelley graduated from university with a degree in accounting and went on to receive her 4th Level Certified General Accountant.

Prior to becoming Director of Finance at ZBT, Shelley had served as an accountant and assistant controller for 20 years. Shelley is excited to continue to share her experience and effectively apply it to the continued growth of ZBT.

Andrea Benek

Contact Andrea for matters pertaining to:

  • Events and programs
  • ZBT brand and style
  • Media requests
  • Website, emails, newsletters, social media
  • Graphics and logo requests
  • Greek Licensing,  merchandise, ZBTShop.com
About Andrea

Andrea (Smithson) is a veteran interfraternal communicator and a life-long grammarian and editor. After a 10-year career in small-town newspapers, she transitioned to the fraternity communications industry with her first stint at the ZBT International Headquarters from 2013-2018 as Director of Communications. Most recently, she worked at the North American Interfraternity Conference in a senior communicator role before returning to ZBT. She is a volunteer for the Fraternity Communications Association, her Zeta Tau Alpha local alumnae chapter and for her alma mater, Franklin College.

She is a proud native Hoosier — now based in Indianapolis with her husband — but loves to check out new places and spaces through travel, reading and YouTube treadmill videos.

Ryan P. Woloshin, Phi Epsilon 2013

Contact Ryan for matters pertaining to:

  • Chapter support, services and coaching
  • Accountability and conduct
  • Operations and officer education
  • Brotherhood development
About Ryan

Brother Woloshin has worked at the ADL and BBYO before joining the ZBT International Headquarters team. He is based in Detroit.

Christopher J. Williams

Contact Chris for matters pertaining to:

  • Expansion opportunities
  • Prospective Chapter and Founding Father support
  • Recruitment training
  • Recruitment referrals
About Chris

Chris is from Columbia, South Carolina. He earned his bachelor’s degree in criminology from Lander University where he was also a Founding Father of Delta Sigma Phi. He then went on to earn his Master of Business Administration at WGU. After college, he joined his fraternity’s headquarters at Delta Sigma Phi, working as a Senior Growth Coordinator for nearly two years.

In his free time, Chris enjoys hunting, fishing and boating. He also enjoys pulling for the Baltimore Ravens on Sundays.

Cassie Jacobs Faucheaux

Contact Cassie for matters pertaining to:

  • Alumni events and opportunities
  • Chapters looking to engage alumni
  • Chapter Advisor resources and support
About Cassie

Cassie is originally from Georgia but now resides in New Orleans, Louisiana. She earned a master’s degree in education with a concentration in higher education from University of Pennsylvania in 2019 and a bachelor’s degree in business administration from Mercer University in 2017. Cassie is currently pursuing her master’s of business administration at Mercer University. Prior to joining the Zeta Beta Tau staff, Cassie mostly worked in campus-based roles within service learning, residence life, student conduct and student engagement. Cassie most recently worked at a business fraternity in member services.

Cassie is a member of Phi Mu and Delta Sigma Pi fraternities. She loves reading, true crime podcasts and spending time with her fiancé, Austin, and cat, Tillie!

Kristin Fouts

Contact Kristin for matters pertaining to:

  • Chapter and national ZBT programs
  • Educational opportunities at the chapter, local and campus level
  • Standards of Excellence
About Kristin

Kristin grew up in Central Illinois. She earned a bachelor’s degree from Monmouth College and a master’s degree from Illinois State University. While at Monmouth, she joined Kappa Kappa Gamma (Alpha Deuteron), which sparked her passion for fraternity/sorority life. Between 2005-2011, Kristin served as the FSL advisor at Wichita State University and Western Michigan University before moving to the Indianapolis area. She worked for several years at the North American Interfraternity Conference and led the Membership Experience team at Delta Sigma Phi Headquarters between 2017-2023.

Kristin lives in the Indy area with her husband, Michael, their two young sons, and a clingy yellow lab named Ripley. Kristin enjoys camping with her family, hiking, reading, binging good shows and watching her boys play sports. She is a Purdue fan by marriage, and also follows the Chicago Cubs and Indianapolis Colts, even when it hurts.

Rebeca Greenfield

Contact Rebeca for matters pertaining to:

  • Chapter operational support and rehabilitation
  • Leadership development
  • Officer education
About Rebeca

Rebeca grew up in Spartanburg, South Carolina. She earned a bachelor’s degree from the University of Florida (go Gators!) and a master’s degree from the University of South Carolina. She worked as a graduate assistant for peer tutoring in the Student Success Center at South Carolina and served as a chapter services intern for Alpha Epsilon Pi Headquarters.

A member of Gamma Phi Beta, she volunteers for the sorority as a collegiate chapter supervisor. She likes to go to concerts, play tennis and do crossword puzzles in her spare time. She has a black belt in karate and really wants to be on the TV show “Big Brother” one day.

Lucy Silverman

Contact Lucy for matters pertaining to:

  • Jewish community opportunities and education
  • Philanthropic partnerships
  • Chapter Heritage Grants
  • Hate prevention programs
About Lucy

Lucy has a bachelor’s degree in telecommunication media studies from Texas A&M University (gig ‘em!), with a minor in business. Lucy is a member of Kappa Kappa Gamma and as an undergraduate served on her chapter’s academics committee. Currently, she is pursuing her master’s degree in public administration with a focus on nonprofit management from American University. Prior to joining the ZBT team, she gained valuable experience through several communications internships with different organizations.

Lucy enjoys exploring Washington, D.C., in her free time. She also enjoys traveling, going to sporting events and baking. Above all else, Lucy enjoys cheering on the Aggies during football season — win or lose.

Patsy Faulkner

Contact Patsy for matters pertaining to:

  • Special membership requests
  • Membership appeals
  • Release/reinstatement requests
  • Scheduling meetings with leadership
About Patsy

Patsy has been on the ZBT staff since the international office moved to Indianapolis in 1995. She has enjoyed working for ZBT – especially talking to all the alumni and undergraduates. 

Patsy was born in Mexico but has lived in Indiana most her life.  She has two daughters and a dog named Princess. Patsy graduated from Ricks College (now known as BYU-Idaho) with a degree in office education.  In her spare time, she loves to read, do crafts, watch movies, but most of all she loves to hang out with her kids.

Kimberly Dolbeer

Contact Kimberly for matters pertaining to:

  • myZBT portal
  • Reporting new brothers
  • Chapter and officer rosters
  • Membership credentials
About Kimberly

Kim lives in Carmel, Indiana, and joined the ZBT team in May 2022.

She was raised in Martinsville, Indiana, where she learned to be self-sufficient, build a house and live off the land.  Yearning to get away from the country life, she attended Indiana State University and sharpened her administrative and computer skills.  Professionally, Kim has been everything from a commodities trader to a Realtor and even a stint as a dog trainer.

In her free time, you can find Kim crafting away with her foster dogs and two resident house cats.  She also loves music and plays the guitar (be sure to ask her about it), mandolin, violin and is learning the ukulele.